Privacy Policy

Privacy Policy

Effective Date: September 5, 2025

 

Quick Summary (Plain Language)

  • What we collect: account info, wishes, payment details, and basic usage data.

  • Why we collect it: to run Deathwishes, securely store your wishes, send updates, and improve the app.

  • Who we share with: only trusted providers (Firebase, Branch, RevenueCat, Customer.io, Amplitude, Stripe/Apple/Google Pay, Cloudflare/AWS).

  • Your control: delete your account and all data anytime in Profile > Settings > Delete Account and Data.

  • What we never do: we don’t sell your data or send SMS marketing.

  • Your rights: you can access, correct, or delete your data at contact [at] deathwishes.com.

1. Information We Collect and Why

Personal Information

  • Name, email address, phone number – for account setup, verification, support, and essential communication.

  • Date of birth – to confirm eligibility and personalize your experience.

  • End-of-life wishes, preferences, and sensitive entries – securely stored to fulfill our core service.

  • Payment information – processed by third-party payment processors to manage subscriptions and billing.

Usage Data

  • Log files, IP address, browser type, device identifiers – for security, troubleshooting, and fraud detection.

  • Time and date of visits, features used – to measure performance and improve usability.

Cookies and Tracking

Used to remember preferences, improve performance, and analyze usage patterns.

2. How We Use Your Information

  • Verify your identity.

  • Provide, maintain, and improve our services.

  • Securely store your preferences.

  • Send essential updates and service notifications.

  • Respond to support requests.

We will not sell your personal information or send marketing via phone or SMS.

3. Sharing Your Information

  • With trusted service providers (see Section 7).

  • To comply with legal obligations.

  • In connection with a merger, acquisition, or business transfer.

All third parties are contractually bound to safeguard your information.

4. Data Security

We use safeguards such as encryption in transit and at rest, access controls, and regular audits to protect your data.

5. Your Rights

  • Access your data.

  • Correct or delete your data.

  • Opt out of certain processing.

To exercise these rights, email contact [at] deathwishes.com.

6. Data Retention & Deletion

  • We keep your data only as long as needed to provide services, comply with legal obligations, and resolve disputes.

  • You can permanently delete your account and data anytime via Profile > Settings > Delete Account and Data.

  • Once deleted, your account and data are removed from active systems. Some information may remain temporarily in secure backups before being permanently purged.

  • If you have an active subscription, deletion will also end your access to paid features.

7. Third-Party Services We Use

To operate and improve Deathwishes, we rely on trusted partners who process data on our behalf:

  • Branch.io – deep linking and attribution analytics.

  • Firebase (Google) – authentication, storage, push notifications, analytics.

  • RevenueCat – subscription and purchase management.

  • Customer.io – onboarding and service emails.

  • Amplitude – usage analytics and product improvement.

  • Payment processors (Apple, Google, Stripe) – secure billing.

  • Hosting/CDN (Cloudflare, AWS, or equivalent) – reliable and secure service delivery.

We encourage you to review their privacy policies for further details.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notification. The “Effective Date” above shows the most recent update.